International Shipping Information from JointHealing.com
Now offering expedited shipping to most countries worldwide via UPS Worldwide Service!
We are one of the few brace sites that will guarantee shipping to most places in the world within 1-2 days!
We Love to Ship Internationally
We are one of the few brace sites that will guarantee shipping to most places in the world within 1-2 days. Most other sites use the United States Postal Service. Having used this before, we discovered that braces often took weeks to be delivered, and that in some cases, never arrived at all. For this reason, we provide the UPS Worldwide shipping option as it has proven reliable and very fast. Although it is a little more expensive, it is well worth the money.
For shipping to all countries, including the United Kingdom (UK), please use the "UPS Worldwide" options in our shopping cart. UPS Worldwide Express will deliver within 24-48 hours to most customs offices throughout the world (and is traceable)! This does not mean that the package will arrive in 24-48 hours; it does mean that once the package is shipped, it will take between 1-2 days for the package to reach most customs offices. Each country has different procedures to process the package through customs. Sometimes this takes only 1-2 extra days, but it can take up to 4 weeks in other instances.
If you have any special needs, or need even faster delivery, please write to Customer Service using our contact us form to make special arrangements. We will attempt to accommodate every request, but please understand that it may take some time to make special arrangements.
IMPORTANT: please note that you MAY BE responsible for any customs charges (e.g., VAT) in addition to the cost of the brace; we do not collect these charges on this site. If duties, taxes, tariffs and fees are not paid by the recipient within 7 days, your credit card will be charged for this amount. If you reside in the UK, your VAT may qualify for a reduced rate. Please see the HM Revenue & Customs web site for more information. If you feel that you qualify for a reduced VAT rate because you have a disability, please type the following in the comments section of your order: "GOODS FOR DISABLED, RELIEF CLAIMED." This will allow you to receive this product at a reduced VAT rate.
Payment and Currency
All currency values are in U.S. Dollars. If you are from Canada and are using our shopping cart, your credit card company will perform the appropriate currency exchange automatically upon purchase from our system.
If you need to approximate our costs in your own currency, please use our currency converter.
We currently only support credit card transactions. If you have special needs, please write to Customer Service using our contact us form and we can arrange other payment options (e.g., money order). We do not accept personal nor business checks.
JointHealing Ships Anywhere in the World Better than Anyone Else
When we founded this company back before the turn of the century, we envisioned spreading the good news of "empowering your mind and healing your body" throughout the world. We tested all these great products and believed we could provide these to anyone, anywhere in the world. So, we sat down and worked out a way to ensure that we could ship these products to almost any corner of the world. This took some work and negotiations but we can now ship any of our products safely, accurately and efficiently to any person anywhere. We are the ONLY internet company who can say that all of our products can ship internationally.
Our staff, is one of the most experienced and knowledgeable customer service teams ready to take on any challenge to get you a brace, rehab kit, cryotherapy unit, or anything else you need to anywhere. No matter if you are staying at a small ski chalet in Switzerland; or sitting in a rickshaw in Hong Kong; or even huddled in a tent at base camp in Himalayas we can get it to you. I can say with full confidence that our team know the customs and import rules of any country better than anyone else. Challenge us by e-mailing Scott via Customer Service though our contact us form.
Because of our passion to make sure every human has access to these great products, we have obtained the most experience of any competing internet brace company. You can check it out yourself. Go to any competing site and see if you can get any product to anywhere. Sure, you may get a few easy items to some large cities such as Windsor, Canada (which is actually the only part of Canada South of the United States and a stone's throw from Detroit) , but most of the time you have to make a phone call while they check if they can ship it. At JointHealing.com we don't have to check; we know we can get it to you efficiently, safely and best of all with the best VALUE.
We are one of the few brace sites that will guarantee shipping to most places in the world within 1-2 days. Most other sites use the United States Postal Service (USPS). Having used USPS before, we discovered that braces often took weeks to be delivered and that in some cases, never arrived at all. For this reason, we provide the UPS Worldwide Service shipping option as it has proven reliable and very fast. Although it is a little more expensive, it is by far the best VALUE.In summary, JointHealing.com can help spread the good news of empowering your mind and healing your body to anyone anywhere. If you have questions or a great challenge for us, please write to Customer Service using our contact us form.