Low Price Guarantee

We guarantee prices on all our DonJoy (djOrtho) and Innovation Sports knee braces. This means that if you find the product cheaper, elsewhere, we will refund you 110% of the difference! All you need to do is submit the following form to obtain your best price. We will credit you the 110% difference upon processing your order.

Our Rules

  • Competitor's price must be reported to us within 14 days of purchase.
  • You must give us information to validate your claim, e.g., web site page, what you clicked on, etc. The product must be purchasable through the competitor's web site or via telephone. It must be in stock, and not an “open-box”, “worn”, or “refurbished” item.
  • We will review the information you submitted and credit your card appropriately. We may either alter the amount charged to your credit card on your order, or submit a credit for the difference.
  • We do not price match auction sites. We also reserve the right to refuse to beat the competitor's price (When might this happen? We have seen cases where competitors have made an error on their web site and have sold products far below cost, e.g., a $129 brace sold for $12.90). In this situation, we will inform you immediately and give you the opportunity to cancel your order with full refund.
  • Competitor must be based in the United States or Canada.

Also note that all information provided, including your name and e-mail are protected as specified by our privacy policy and will not be used by or sold to anyone outside of JointHealing.com.

* All fields required.

Contact Information

Your name:

Your e-mail address:

Purchase Information

Item purchased from JointHealing.Com:

JointHealing order number:

Competitor Information

Competitor's price for this same product: $

Link to competitor's site:

(Please type in the competitor's web site address, or better yet, cut and paste the link from their web site that has the pricing information for that particular product. If the competitor is a retail outlet, please provide name and telephone number.)

Additional Comments:


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Disclaimer: This site and information herein is provided for informational purposes only. Neither it nor the products sold here are designed to diagnose, treat, or cure any problem. You should contact your physician for further information, diagnosis, testing, or advice on how to use the information/products listed in this site. Please read our privacy policy and full legal disclaimer. We are also committed to your safe shopping experience.